General terms and conditions
GENERAL TERMS AND CONDITIONS BTC Prague Conference
The company Twenty one million s.r.o., ID No.: 17259444, with registered office at Korunní 2569/108, Vinohrady, 101 00 Prague 10, Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague, Czech Republic under the , file No. C 369031 (hereinafter referred to as the „Organizer„) issues these general terms and conditions governing participation in the BTC Prague Conference (hereinafter referred to as the „Conference„), the sale of tickets to the Conference and the sale of other merchandise.
1. Opening provisions
1.1. Subject of the Terms and Conditions. These General Terms and Conditions (hereinafter referred to as „GTC„) regulate the content of the contract for the purchase of tickets to the Conference (hereinafter referred to as „Contract„) and the purchase of merchandise (hereinafter referred to as „Contract for the purchase of merchandise„) concluded between the Organizer and the Purchaser (hereinafter referred to as „Purchaser„) and the conditions of participation in the Conference within the meaning of Sections 1746(2) and 1751(1) of Act No. 89/2012, Civil Code, as amended (hereinafter referred to as „CC„).
1.2. Conference. The „BTC Prague“ conference will be held from 8 to 10 June 2023 in Prague, Czech Republic, at the PVA EXPO PRAGUE exhibition center at Beranových 667, 199 00 Prague 9 – Letňany, Czech Republic. The Organizer reserves the right to change the venue, date, time, duration, program, including changes in the speakers, length, focus, and type of keynotes, lectures and other features of the Conference. Any changes concerning the Conference will be announced by posting on the Conference website located at https://www.btcprague.com/ (hereinafter referred to as the „Conference Website„).
1.3. Tickets. The Ticket is a document of the conclusion of a Contract and entitles the holder in the scope set out in the GTC.
1.4. Sale of merchandise. The Organizer may offer merchandise for sale on the Conference Website. The Organizer reserves the right to change the types of merchandise and their characteristics. Unless expressly stated otherwise in this GTC, the sale of merchandise is governed by the relevant provisions of the CC. Tickets are not considered merchandise.
1.5. Contract conclusion. The Organizer, via the Conference Website or via linked third-party websites, invites the Purchasers to send an offer by filling in and submitting the order form. Before sending the order, the Purchaser is allowed to check the contents of the order. The Contract or Contract for the purchase of merchandise is concluded at the moment of confirmation by the Organizer. The Organizer does not make an offer to the public within the meaning of Sections 1780 et seq. of the Civil Code, nor does it constitute an offer within the meaning of Section 1732 (2) of the Civil Code via the Conference Website or via linked third-party websites.
1.6. User account registration. The purchase of tickets or merchandise may be conditional upon the registration of a user account through the Conference Website or a third-party service in accordance with the applicable terms and conditions of such user account registration. The Purchaser acknowledges that in the event of registration of a User Account with a third party, the Purchaser enters into a legal relationship with such third party which may be governed by the terms and conditions issued by such third party.
1.7. Electronic communication. All communication between the Parties shall be in electronic form. The Purchaser is entitled to contact the Organizer at the electronic contacts published by the Organizer on the Conference Website. The Organizer is entitled to deliver to the Purchaser at the electronic contact provided by the Purchaser at the conclusion of a contract. The Organizer is also entitled to deliver information to the Purchaser by posting it on the Conference Website.
2. Payment terms
2.1. Price. The price of each type of ticket or merchandise, including currency, is listed on the Conference Website or linked third-party website, including any discounts and other promotional offers, including the terms and conditions for redemption of such discounts or promotional offers. The Organizer reserves the right to change or terminate individual discounts and promotional offers. Any changes to these are without prejudice to any tickets or merchandise already purchased. An administration fee may be added to the base ticket price by the operator of the sales portal. The price before placing the order is quoted as final and includes applicable taxes and fees in accordance with applicable Czech law. All other taxes, customs and other fees and delivery costs that may be added to the price of the merchandise when delivered outside the Czech Republic are the sole responsibility of the Purchaser.
2.2. Payment method. The price can only be paid for by the methods listed on the Conference Website or linked third party websites. If payment is made through third party services, the terms and conditions of those third parties may also apply to the making of payments.
2.3. Payment in advance. Unless otherwise specified in the purchase of tickets or merchandise, the Purchaser shall pay the purchase price in advance of delivery of the performance by the Organizer.
2.4. Payment via fiat currencies. Payment is made in Czech crowns („CZK“) or US dollars („USD“) depending on the currency in which the price is set.
2.5. Payment via crypto assets. If indicated on the Conference Website or on the linked third-party website, the Purchaser is entitled to pay the purchase price in CZK or USD via Bitcoin in the manner indicated on the Conference Website. The exchange rate of the crypto asset and the relevant currency is determined by the Organizer and the Purchaser will be notified of the relevant amount of crypto-asset at the time of purchase, which the Purchaser must provide to the Organizer in order to pay the purchase price. The determination of the exchange rate may be time-limited and in the event that the Purchaser fails to provide the relevant quantity of crypto assets in a timely manner, the Purchaser must place a new order and the exchange rate may change. The exchange rate of the relevant crypto asset and the relevant currency is the agreed exchange rate between the parties and the Purchaser agrees to it by paying the purchase price.
2.6. Refund Policy. If the Purchaser is to be refunded the purchase price paid and the Purchaser has paid the purchase price in money, then the purchase price will be refunded to the Purchaser in the same way as the payment was made and if this is not possible, then by wire transfer to the Purchaser’s bank account. If the Purchase Price has been paid by the Purchaser by means of a crypto asset, then the Organizer shall return the Purchase Price to the Purchaser in cash by wire transfer to the Purchaser’s bank account. The Purchaser agrees to provide the Organizer with all assistance to refund the purchase price.
3. Liability for defects
3.1. Liability for defects. The rights and obligations of the contracting parties arising from defective performance shall be governed by the relevant provisions of the relevant legislation, in particular, the CC and the Act No. 634/1992 Coll., on Consumer Protection, as amended. The Organizer shall be liable for defects in the performance that existed at the time of receipt by the Purchaser. If the defect manifests itself within six months from the moment of receipt, the performance shall be deemed to have been defective already upon acceptance.
3.2. Inspection. The Purchaser is obliged to inspect the performance without undue delay after its receipt and notify the Organizer of any defects. The Purchaser shall notify the Organizer of any apparent defect within seven days of receipt. If the defect is not apparent upon receipt and appears only later after receipt, it is then a latent defect. The Purchaser shall be obliged to notify the Organizer of the discovered latent defect without undue delay from the discovery of such defect, but no later than 24 months after delivery of the performance.
3.3. Rights from defective performance. If the defect constitutes an insubstantial breach of contract, the Purchaser is entitled to demand the removal of the defect or the provision of a reasonable discount, unless this is unreasonable, the consumer may demand delivery of the item without defects. If the defect constitutes a material breach of the contract, the Purchaser is entitled to demand the removal of the defect or the provision of a reasonable discount or to withdraw from the contract.
3.4. Claims. The Purchaser is entitled to claim the identified defects from the Organizer by e-mail sent to the Organizer’s e-mail address. In this e-mail, the Purchaser shall indicate the designation of the performance, the date of its receipt, a description of the defects found, and what right he/she claims from the defective performance. If the defective performance is a physical item, the Purchaser is obliged to deliver the defective item to the Organizer for inspection. Until the delivery of the defective item in such a case, the Organizer cannot proceed with the claim resolution.
3.5. Complaint decision. The Organizer shall decide on the complaint within three working days from the notification of the defect or delivery of the defective item for inspection or request additional documents necessary for the decision on the complaint within this period. If further documents are necessary for the decision on the complaint, the Organizer shall decide on the complaint within three working days of receipt of such documents. The Organizer shall communicate the decision on the complaint to the Purchaser by e-mail. The Organizer is obliged to settle the complaint within thirty days of the decision on the acceptance of the complaint, where applicable, and the Organizer shall send the Purchaser a confirmation of the settlement of the complaint. If the Purchaser fails to provide the Organizer with the requested documents for the decision on the claim, the Organizer is not obliged to decide on the claim.
3.6. Claim costs. The Organizer’s costs associated with the settlement of the complaint in the event of its acceptance shall be borne by the Organizer. The Purchaser shall bear the costs of delivering the claimed performance to the Organizer for the claim resolution.
3.7. Provision of discount. In the case of a claim for a reasonable discount, the discount is always granted in money, even if the price is paid via a crypto asset.
4. Withdrawal from the contract
4.1. Right of withdrawal. Each of the contracting parties is entitled to withdraw from the contract if the other contracting party has breached the contract in such a material way that the other contracting party would never have concluded the contract in such a case, or for other reasons specified in these GTC.
4.2. The impossibility of withdrawal from the contract for the purchase of tickets by the consumer. A consumer Purchaser is not entitled to withdraw from a contract for the purchase of tickets within fourteen days of its conclusion pursuant to Section 1829 et seq. of the CC, as it is a contract for the use of leisure time, where the performance is provided within a specified period within the meaning of Section 1837(j) of the CC.
4.3. Withdrawal from the Contract for the purchase of merchandise by the consumer. If the consumer Purchaser has entered into a Contract for the purchase of merchandise, the Purchaser has the right to withdraw from the contract within fourteen days of receipt of the merchandise, unless otherwise expressly stated in these GTC or when purchasing the merchandise. In the event that the subject of the purchase contract is several types of merchandise or the delivery of several parts, this period shall run from the date of receipt of the last delivery of merchandise. Withdrawal from the Contract for the purchase of merchandise must be sent to the Organizer within the period specified in the previous sentence. The Purchaser shall send the withdrawal from the Contract for the purchase of merchandise to the Organizer via the electronic contact details provided on the Conference Website. For the avoidance of doubt, this section shall not apply in relation to the purchase of tickets.
4.4. Exception to the possibility of withdrawal from the Contract for the purchase of merchandise by the consumer. The Purchaser acknowledges that according to the provisions of Section 1837 of the CC, among other things, the Purchaser cannot withdraw from a Contract for the purchase of merchandise that has been modified according to the Purchaser’s wishes or for the Purchaser’s person, and a Contract for the purchase of merchandise which is perishable, as well as from a Contract for the purchase of merchandise which has been irretrievably mixed with other merchandise after delivery, and from a Contract for the purchase of merchandise in sealed packaging which the consumer has removed from the packaging and which cannot be returned for hygienic reasons, and from a Contract for the purchase of merchandise of an audio or visual recording or a computer program if the original packaging has been opened or otherwise broken.
4.5. Return of performance. The Purchaser undertakes to return the performance provided to the Organizer without undue delay after the proper withdrawal from the contract. The Organizer undertakes to return the purchase price paid to the Purchaser without undue delay from the return of the performance by the Purchaser. The Purchaser shall be liable to the Organizer for any diminution in the value of the merchandise resulting from handling the merchandise in a manner different from that required by their nature and characteristics and the Organizer shall be entitled to set off such diminution in the value of the merchandise against the claim for refund of the purchase price. The costs of returning the merchandise shall be borne by the Purchaser unless the Purchaser is a consumer and has withdrawn from the Contract for the purchase of the merchandise within fourteen days of delivery of the merchandise, then the Purchaser shall bear the costs of returning the merchandise only if the merchandise cannot be returned by the usual postal method due to their nature.
5. Special provisions for ticket purchase
5.1. Types of tickets. The Organizer offers different types of tickets for sale, which differ mainly in the entitlement of their holder to participate in different parts of the Conference. The different types of tickets and the rights or restrictions associated with them are listed on the Conference Website or on linked third-party websites. The Organizer reserves the right to change the ticket types and their characteristics.
5.2. Ticket Holder’s Entitlements. The holder of a valid ticket („Attendee„) is entitled to attend the Conference and the accompanying program on a one-time basis, to the extent of the type of ticket held, in accordance with section 5.1. Entry to the Conference will be granted to the first Attendee who presents the ticket at the time of registration. Tickets may not be reproduced or altered.
5.3. Quantity limitation. The possibility of purchasing tickets is limited in quantity and can be divided into several periods when only a limited number of tickets can be purchased at one time. The Organizer further reserves the right to limit the number of tickets that may be purchased by an individual Purchaser.
5.4. Ticket delivery. Purchased tickets will be delivered to the Purchaser electronically to the e-mail address provided by the Purchaser without undue delay after the Purchaser has paid the purchase price in full.
5.5. Cancellation policy. Ticket purchases cannot be canceled and the Purchaser is not entitled to a refund if they do not or cannot attend the Conference.
6. Terms and conditions of participation in the Conference
6.1. Consent with the terms and conditions of participation. By entering into the Contract, the Purchaser agrees to the terms and conditions of participation in the Conference. If the Purchaser is purchasing tickets for another Attendee, the Purchaser shall inform the Attendee of the terms and conditions of participation in the Conference before purchasing the tickets and shall purchase tickets for another Attendee only if the Attendee agrees to the terms and conditions of participation in the Conference. By attending the Conference, the Attendee agrees to the terms and conditions of participation in the Conference.
6.2. Conference Operating Regulations. The rights and obligations of the Attendees and other participants are regulated in more detail in the Conference Operating Regulations (hereinafter referred to as the „Operating Regulations„), which the Attendee undertakes to follow. The Operating Regulations will be posted on the Conference Website and will also be available throughout the Conference at the Conference venue.
6.3. Registration of Attendees. Before entering the Conference, the Attendee is obliged to register at the place designated for this purpose by the Organizer. As part of the registration of Attendees, the Organizer shall verify the validity of the ticket by scanning the QR code indicated thereon. Upon successful verification of the validity of the ticket, the Organizer will allow the Attendee to enter the Conference.
6.4. Attendee’s obligation to present the ticket. The Attendee is required to carry the ticket and any other visible identification issued by the Organizer, at all times during the Conference. If the Attendee fails to present a valid ticket when requested to do so, this shall constitute a serious breach of the conditions of participation in the Conference and the Organizer shall be entitled to expel the Attendee from the Conference.
6.5. Prohibition of recording of the Conference. The Attendee is not entitled to make any audio-visual recordings of the Conference, in particular recordings of individual keynotes or other features and discussions, and is not entitled to distribute any recordings in any way or to communicate them to the public or otherwise provide them to third parties in any form, including digital form, unless he/she obtains the consent of the Organizer or is entitled by law to do so.
6.6. Other obligations of the Attendee. The Attendee is obliged to behave in such a way that the orderly course of the Conference is not disturbed, in particular not to disturb other participants and speakers by loud talk or telephone calls, and to behave respectfully towards other participants and other persons. During a keynote, lecture or similar feature of the Conference program, an Attendee may speak only if invited to do so. The Attendee is obliged to respect and comply with all instructions of the Organizer and the instructions of persons authorized by the Organizer.
6.7. Consent to the capture and use of the Attendee’s likeness. The Attendee hereby expressly agrees that the Organizer or persons authorized by the Organizer may make an audio-visual recording of the Conference, including the taking of photographs and recordings of reportage and illustrative nature, which may depict the Attendee’s likeness.
6.8. Exclusion of the Attendee. If the Attendee in any way violates the terms and conditions of participation in the Conference, including the Operating Regulations, the Organizer’s instructions, or the instructions of persons authorized by the Organizer, the Organizer may invalidate the Attendee’s ticket, prevent the Attendee from further participation in the Conference and expel the Attendee from the Conference. If the Attendee expresses disagreement with the terms and conditions of participation in the Conference, the Attendee must leave the Conference immediately. In such case, the Organizer shall be entitled to expel the Attendee from the Conference and not to allow the Attendee to participate in the Conference again. The Organizer shall not be obliged to refund the ticket price paid to the Purchaser or to pay any damages to the Purchaser or the Attendee in the cases referred to in this section.
7. Cancellation, change of date and venue of the Conference
7.1. Cancellation of the Conference. The Organizer has the right to cancel the Conference. In this case, the Organizer shall inform the Purchaser of the cancellation. The Purchaser has the right to a refund of the ticket purchase price paid or to transfer the validity of the purchased ticket to the next following year’s Conference. The Purchaser must notify the Organizer of the option chosen within thirty days of the notice of cancellation of the Conference or within another period specified by the Organizer. If the Purchaser fails to make a declaration within the time limit set in this section, the validity of the purchased ticket shall be transferred to the next following year’s Conference if possible.
7.2. Change of date or venue of the Conference. The Organizer reserves the right to change the date or venue of the Conference. In such case, the Organizer shall inform the Purchaser of the change of date or venue. The Purchaser shall have the right to withdraw from the Contract within fourteen days of receipt of information about the change of date or venue of the Conference.
7.3. Change of the Conference program and other changes. The Organizer reserves the right to change the Conference program, including changing the duration of the Conference, the structure, duration, and focus of individual keynotes, lectures, speakers, and, where appropriate, other changes to other features of the Conference. Such changes shall not constitute a material change to the features of the Conference and shall not give the Purchaser the right to withdraw from the Contract or constitute a defect in performance.
8. Special Provisions to the Contract for the Purchase of Merchandise
8.1. Method of delivery. Merchandise will be delivered to the Purchaser by the shipping method chosen by the Purchaser in the order from the shipping methods listed on the Conference Website or linked third-party websites.
8.2. Price for delivery of merchandise. The Purchaser shall pay the price for the delivery of the merchandise according to the current offer for the delivery of the merchandise on the Conference Website or on the linked third-party website. The price for delivery of the merchandise is quoted in CZK or USD and is final and includes applicable taxes and fees in accordance with the applicable Czech law. Any increase in the price for delivery of the merchandise for delivery outside the Czech Republic, including customs duties or other similar charges, shall be borne solely by the Purchaser.
8.3. Reservation of restrictions on the supply of merchandise. The range of merchandise may vary from region to region and the Organizer reserves the right to refuse to enter into a Contract for the purchase of merchandise for delivery to the countries selected by it.
9. Change of GTC
9.1. The right to change the GTC and to be informed of the change. The Organizer hereby reserves the right to amend or complement these GTC at any time. Purchasers and Attendees will be informed of changes to these GTC via the Conference Website.
9.2. Effective date of the new version of the GTC. The new version of the GTC will be effective from the moment of its publication on the Conference Website. Unless otherwise stated in the GTC, the rights and obligations arisen during the period of effectiveness of the previous version of the GTC are not affected.
10. Final provisions
10.1. The nature of the GTC. These GTC are an integral part of the Contract and the Contract for the purchase of merchandise concluded between the Organizer and the Purchaser.
10.2. Applicable law and dispute resolution bodies. The Contract, the Contract for the Purchase of Merchandise, and all related rights and obligations of the Organizer and the Purchaser or Attendee shall be governed by the laws of the Czech Republic. If any of these legal relationships contain an international element, then the Organizer, the Purchaser, and the Attendee expressly agree that the relationship shall be governed by the law of the Czech Republic.
10.3. Dispute Resolution. The Organizer and the Purchaser declare that disputes arising out of or in connection with the Contract, Contract for the purchase of merchandise or in connection with attendance in the Conference shall preferably be settled amicably, in particular by negotiation between the parties. For this purpose,, the Purchaser shall first contact the Organizer via the electronic contact details provided on the Conference Website. Only if no amicable settlement can reasonably be expected, the Parties agree that the dispute shall be finally settled before a general court of the Organizer, in accordance with the laws of the Czech Republic.
10.4. Out-of-court dispute resolution. The Czech Trade Inspection Authority, with its registered office at Štěpánská 796/44, 110 00 Prague 1, Czech Republic, ID No.: 000 20 869, website: https://www.coi.cz/informace-o-adr/, is competent for the out-of-court settlement of consumer disputes arising from the Contract or Contract for the Purchase of Merchandise. In the case of contracts concluded online, the Purchaser who is a consumer may also use the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/.
10.5. Language version. This GTC are written in the Czech and English versions, and in the event of any conflict between these versions, the version written in the Czech language shall prevail. Any translations into other languages are for informational and non-binding purposes only.
10.6. Separability. If individual provisions of these GTC become invalid, ineffective, or unenforceable, the validity, effectiveness, and enforceability of the remaining provisions shall not be affected.
10.7. Effective date of the GTC. These GTC are valid and effective from the moment of publication on the Conference Website.